The newly-acquired facility is Genpact's first in Guatemala and will extend Genpact's Latin American presence beyond Mexico. The new delivery center will house some 700 to 2000 professionals.
"Our expansion into Guatemala demonstrates Genpact's ongoing commitment to globalization and to continuously improving our ability to deliver global business impact for our clients," said Steve Rudderham, Business Leader for Genpact's Latin American operations. "The region's close proximity to the U.S. makes it a convenient location to provide near-shore support for our clients' customer-service, finance and supply-chain processes. As demand for these services increases, we will explore new opportunities to grow our presence in Latin America."
The acquired delivery center in Guatemala City is located by the largest public university and is hoping to attract key talent from the college.
The funding for this project was from GE Money, a division of the General Electric Company.
"GE Money is delighted to introduce our global servicing partner, Genpact, to the Guatemala market place," said Charlie Crabtree, Senior Vice-President & COO for GE Money. "Throughout the world, Genpact has demonstrated their ability to deliver world class service to GE customers and we are excited to extend this relationship to Guatemala."
For more information, see our website at: www.genpact.com